08/04/2025
Share:
08/04/2025
Share:
letKUWAIT CITY, Apr 8: In a dedicated effort to enhance financial literacy and customer protection, Al Ahli Bank of Kuwait (ABK) proudly continues its support for the ‘Let's Be Aware’ banking awareness campaign, launched in collaboration with the Central Bank of Kuwait and the Kuwait Banking Association. The campaign aims to inform the public about ways to guard against fraud while fostering a secure banking environment through cutting-edge technology and robust protection tools.
As part of its commitment to protecting its customers and raising awareness against financial fraud, ABK warned of the potential risks of accepting authentication notifications via the Kuwait Mobile ID app without adequate due diligence. The Bank urges customers to always verify the authenticity of notifications and know the sender before accepting them.
ABK urges customers to immediately contact ABK if they notice any suspicious payment transactions or unusual activities in their accounts. At times, customers may receive unexpected authentication notifications via the Kuwait Mobile ID app without having initiated any corresponding transaction. Approving such notifications could lead to unauthorized access to their accounts.
To safeguard their accounts, customers are advised to use secure passwords and One-Time Password (OTP) verification codes sent by the Bank when conducting transactions. It's vital to change passwords regularly and to select complex passwords that are difficult to guess. Sharing personal and confidential information with others should be strictly avoided.
In addition, customers should remain vigilant against interacting with suspicious emails that may contain harmful links aimed at hacking bank accounts. When making online purchases, they should also ensure that the websites are secure. Additionally, activating transaction notifications is encouraged for customers to track and respond to any unusual activities promptly.
ABK reiterates that it will never request personal information from customers via email, text messages, phone calls, or direct messages on social media and messaging platforms. Such requests are deceitful attempts to acquire sensitive banking information to commit theft or fraud.
To support the Central Bank of Kuwait and the Kuwait Banking Association's efforts, the bank is leveraging all electronic communication channels with its vast audience to champion customer protection and financial inclusion. This initiative aims to enhance public understanding of the diverse banking services available in the Kuwaiti market.
Demonstrating its commitment to fostering banking awareness across all societal segments, ABK actively participates in various campaigns and initiatives. The Bank is also committed to organizing educational events and conducting comprehensive training programs for its employees, enhancing their expertise in combating fraud and financial crimes.
