KUWAIT CITY, November 10: Al Ahli Bank of Kuwait (ABK) is excited to announce the launch of innovative interactive features at its revamped Jabriya and Salmiya branches aimed at offering a simpler banking experience. These branches showcase state-of-the-art technology that allows for constant updates and integrations with the latest trends in banking.

In line with ABK's commitment to enhancing customer satisfaction, the new platform empowers customers to explore electronic content through a digital brochure related to the Bank's diverse product offerings, special promotions, and advanced digital services. Customers can benefit from interactive touch screens, tablets, and easy access through QR codes, ensuring an engaging and informative banking journey.

Johair Marafi, General Manager of Retail Banking at ABK, stated, "Our digital branches exemplify our dedication to harnessing technology to enhance customer experiences. By integrating interactive features, we provide our customers with the tools they need to make informed banking decisions at their fingertips."

As part of the Bank’s commitment to reducing reliance on printed materials and promoting the concept of sustainability, this innovative platform will allow for the electronic development, sharing, and updating of brochures instead of using paper. This will decrease paper consumption, having a positive impact on the environment, while also facilitating quick and more effective access to and sharing of new information with ABK customers.

Marafi added, "The ongoing evolution of banking technology is essential in today’s fast-paced environment. We are proud to offer an innovative space that not only meets but anticipates the needs of our customers, making them feel empowered in their financial journeys."

The interactive features in the digital branches position ABK as a leader in modern banking solutions in Kuwait, setting a new standard for customer engagement and satisfaction. ABK remains committed to investing in technology that enhances the banking experience, reinforcing its promise to deliver exceptional service to its customers.