Kuwait City, May 11: Al Ahli Bank of Kuwait (ABK) Group proudly announces its outstanding achievements at the prestigious MENA Banking Excellence Awards 2024 hosted by MEED. The ceremony took place at Kempinski The Boulevard in Dubai, where ABK won two significant accolades symbolizing excellence and innovation in the banking sector.

Group Strength

ABK's notable wins include Excellence in Customer Protection/Fraud Control (Kuwait), recognizing the Bank’s unwavering commitment to safeguarding its customers' interests and maintaining robust fraud control measures. The second was the noteworthy Best Retail Bank – Egypt award, acknowledging ABK's unparalleled dedication to providing top-notch retail banking services and solutions in Egypt.

These awards underscore ABK's relentless pursuit of excellence, innovation, and customer-centricity. They epitomize the Bank's strong performance, solidifying its reputation as a leader in the banking industry.

Several ABK representatives attended the celebratory event that brought together diverse and distinguished companies in a celebration of excellence and success.

Expressing his pride in ABK's achievements, Abdulla Alsumait, Acting Group Chief Executive Officer, said, "These awards reflect our unwavering dedication to innovation and customer protection. We are honored to be recognized for our commitment to setting industry benchmarks."

Customer Security and Centricity

Al Sumait emphasized the significance of the Customer Protection/Fraud Control award, stating, "This accolade reaffirms ABK's proactive approach to prioritizing our customers and ensuring the highest standards of security and fraud prevention."

He further stated that winning this title comes aligns with the Bank's continuous support of the Central Bank of Kuwait and Kuwait Banking Association’s ‘Let’s Be Aware’ banking awareness campaign.

This includes publishing informative content on its website and social media platforms to protect and educate customers, while alerting them to the importance of avoiding various forms of fraud.

Al Sumait also highlighted the importance of the Best Retail Bank award, emphasizing, "This is a testament to ABK's strong regional operations and our relentless focus on delivering unparalleled retail banking services in Egypt, underscoring our commitment to customer satisfaction."

He underscored ABK-Egypt’s ongoing efforts in delivering worthwhile products and services that meet customers’ evolving needs. This is in addition to its expansion efforts to serve the country across various governorates.

As ABK celebrates these accolades, the Bank reaffirms its commitment to upholding the highest standards of excellence, innovation, and customer service. With the close of the first quarter, ABK has already achieved significant results and successes, setting the stage for a year filled with milestones and achievements and further solidifying its position as a leading financial institution in the MENA region.

A Driving Force

In a heartfelt tribute to the driving force behind ABK's success, Al Sumait extended his gratitude to the Bank's dedicated employees whose unwavering commitment and hard work made these achievements possible.

He said, “ABK’s accomplishments at the MENA Banking Excellence Awards are a testament to the dedication and passion of the Bank’s employees. Without their relentless efforts and unwavering commitment to excellence, none of this would have been possible. I am immensely proud of our team's accomplishments."

In line with its commitment to employee satisfaction and growth, ABK continues to prioritize internal activities, initiatives, and training opportunities to nurture and develop its workforce. The Bank firmly believes that investing in employees is central to achieving sustained success and growth.

ABK remains dedicated to providing an empowering work environment that fosters employee growth, development, and career progression. Through continuous learning and development opportunities, the Bank ensures that its employees are equipped with the necessary skills and knowledge to excel in their roles and contribute to ABK's continued success.