MEMPHIS, Tenn, Jan 21, (AP): Arctic weather brought more misery to much of the US on Saturday, especially for people unaccustomed to such bitter cold in places like Memphis, Tennessee, where residents were urged to boil water and some had no water at all after freezing temperatures broke water mains across the city. Temperatures weren't expected to rise until after the weekend.
The bracing cold followed a week of storms blamed for at least 61 deaths around the US, many involving hypothermia or road accidents.
At the Four Way Grill in Memphis, owner Patrice Bates Thompson said the water problems have closed their soul food kitchen for days.
"This is our staple, and this is what basically drives the force of my family financially," Thompson told Fox-13 Memphis. "We depend on business, and we have been at home.”
So many pipes broke in Memphis that water pressure fell throughout the city. Concerned about possible contamination, Memphis Light, Gas & Water urged its more than 400,000 customers to boil water for drinking or teeth-brushing or use bottled supplies on Saturday while crews worked around the clock to make repairs.
"Our production and treatment of water is working well,” the utility said in an email. "We cannot give restoration estimates until all leaks are identified.”
The utility said more than 100 employees volunteered Saturday to identify breaks, and residents were urged to report leaks in the street, at homes, and in unoccupied buildings.
Without water since Thursday morning, Pamela Wells was visited Saturday by a worker who asked whether they had a leak.
"My husband said, ‘How can we have a leak, if we don’t have any water?'” she said.
They had filled a bathtub with water to flush toilets with when they noticed the pressure dropping, Wells said. For everything else they were using a dwindling supply of bottled water until their street became passable on Saturday and friends brought in fresh supplies.
"It’s been a struggle,” she said, recalling how they lost water for a 10-day stretch in December 2022. "You don’t know how long it’ll be out.”