KUWAIT CITY, Nov 1, (Agencies): In an effort to enhance services and streamline processes, Kuwait's Ministry of Interior, through the General Directorate of Relations and Security Media, has introduced 15 self-service machines that are capable of expansion. This development is part of the ongoing digital transformation initiated by the General Traffic Department to provide citizens and residents with efficient and digitized services.

The 15 self-service devices have been strategically distributed across various governorates and commercial centers, operating during both morning and evening hours for the convenience of users. These machines offer a range of services, including the renewal of driving licenses and the issuance of replacement licenses for lost or damaged ones. Users can access these services through the "Online" application, using the self-service machines located in shopping complexes and commercial centers.

Furthermore, the General Traffic Department has integrated the renewal of driving licenses with the "Sahel" and "Hawiyati" applications, ensuring that licenses are in compliance with the required conditions. This digital transformation aims to simplify the process and reduce the need for physical paperwork.

For users who prefer in-person assistance or in case of high demand on self-service machines, dedicated service centers have been established to cater to the needs of citizens. These centers are available in addition to the General Traffic Department's various offices, with special counters for citizens to facilitate their transactions efficiently.

This technological advancement is part of Kuwait's commitment to improving services and providing a seamless experience for its citizens and residents. With the integration of digital services and self-service machines, the Ministry of Interior is taking significant steps to modernize and simplify various administrative processes.