KUWAIT CITY, Oct 20: The Civil Service Commission (CSC) has completed the automation of end-of-service settlement procedures for non-Kuwaiti employees in government agencies. According to informed sources, this new service eliminates the need for paper documentation between employers and the relevant departments within the CSC. The process begins with the entity submitting the request through the integrated system, followed by a review by the appropriate CSC department. CSC will then issue a disbursement decision, complete with settlement details for the employee’s entire period of service, which will be approved and disbursed by the entity in line with the established procedures. This service saves time and effort as well as enhances control and auditing of the data approved by the CSC.

These procedures are in line with the CSC’s efforts to implement the expatriate replacement policy in all government agencies, in accordance with Civil Service Council’s Resolution No. 11/2017. CSC has urged government agencies to direct specialists to complete and implement transactions on the integrated system starting September 16. Agencies are to cease sending official letters to the CSC and are required to input all necessary data into the integrated system, and attach the required documents to complete settlement procedures. Each agency will be held accountable for the accuracy of the data, information, and documents entered into the system, which will serve as the basis for the settlements. The sources revealed that CSC has trained specialists from government agencies over two days on the procedures necessary to implement these changes on the integrated system.