KUWAIT CITY, Sept 16: The Assistant Undersecretary for Customer Service Affairs at the Ministry of Electricity, Water and Renewable Energy announced the appointment of Eng. Falah Al-Mutairi affirmed that information security in the customer service sector is very strong and no one can hack that data. In a press statement issued yesterday, Al-Mutairi said the electricity theft gang infiltrated the ministry building illegally and tried to enter the system by mistake, indicating that their case is with the prosecution and is being investigated. He revealed that the Ministry of Electricity, Water, and Renewable Energy addressed government agencies in the country to pay their dues, adding, “From the beginning of the fiscal year from April until September 10 of this year, the ministry obtained about KD 230 million. We are seeking to collect the full dues during the current year.

”Al-Mutairi stated that the Ministry of Electricity and Water has a customer service office at the Kuwait International Airport’s Terminal 4. currently, it has an office at Terminal 1. Within days, it will open an office at Terminal 5. He indicated that there is a great demand for expatriates with pending dues to pay these dues before traveling, adding that if there is any problem, it is dealt with in the offices before travel.

In response to a question about smart meters, Al-Mutairi said, “The first phase of the smart meter project ended successfully. By Mohammad Ghanem Al-Seyassah Staff