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Thursday, February 13, 2025
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NBK Alerts Customers to the Risks of Phishing Messages on Social Media and Shares Prevention Tips

publish time

13/02/2025

publish time

13/02/2025

KUWAIT CITY, Feb 13: As part of its ongoing commitment to enhancing financial awareness, inclusion, and literacy across all segments of society, National Bank of Kuwait (NBK) continues to support the "Let’s Be Aware" banking awareness campaign. Launched by the Central Bank of Kuwait in collaboration with local banks and the Kuwait Banking Association, the initiative aims to educate the public on key financial concepts and promote responsible banking practices.

NBK is ramping up its efforts to disseminate financial education and awareness content across all communication platforms and digital channels. This includes video clips, text messages, and expert tips, alongside reposting the Central Bank of Kuwait’s messages. Through these initiatives, the bank aims to enhance financial literacy, educate the public on various fraud tactics, and equip them with the knowledge to safeguard their financial security.

In this context, NBK has raised awareness about the risks of phishing messages circulating on social media, which are designed to steal banking and personal information. Fraudsters often create fake accounts, sending direct messages with enticing offers that prompt users to click on malicious links. They also publish fraudulent advertisements featuring discounts, promotions, and giveaways, falsely appearing to originate from trusted entities such as banks, financial institutions, or telecom companies. These deceptive tactics are intended to defraud users and compromise their financial and personal data.

NBK urged users to follow essential precautions when dealing with phishing messages on social media. Key recommendations include avoiding clicking on links received via direct messages or advertisements, particularly those requesting personal or banking information. The bank also emphasized the importance of verifying the sender’s identity and refraining from sharing any personal or financial details through social media platforms.

NBK also recommended enabling two-factor authentication (2FA), highlighting its role in enhancing security and providing an additional layer of protection for banking and personal accounts before logging in.

The bank emphasized the importance of exercising caution when dealing with links in emails, urging users to verify their source before clicking. It also advised checking the authenticity of phone numbers, hovering over links to ensure they direct to legitimate websites, and rejecting authentication requests from unverified sources.

The bank reaffirmed that it will never request personal information via email, text messages, phone calls, or direct messages on social media. It also warned customers against responding to such messages, highlighting that they are fraudulent attempts to obtain banking details and compromise their financial security.

NBK leverages its extensive resources and wide-reaching digital platforms—boasting the largest following among Kuwaiti banks—to support CBK’s efforts in safeguarding customers and protecting the national economy.

NBK remains a key supporter and strategic partner of all CBK’s campaigns and initiatives aimed at enhancing financial literacy and promoting banking awareness across society. As a leading financial institution, NBK has spearheaded numerous initiatives to educate the public on financial and banking matters while also organizing specialized training programs for its employees to strengthen their expertise in combating fraud and financial crimes.