10/12/2024
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10/12/2024
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KUWAIT CITY, Dec 10: Nawaf Al-Gharabally, CEO of Zain Kuwait, participated in an insightful panel discussion held by the Kuwait Direct Investment Promotion Authority (KDIPA) and the global media group The Business Year. The event was joined by H.E. Omar Al-Omar, Minister of State for Communications Affairs, alongside a distinguished group of executives and senior leaders from various public and private sector institutions.
The Thought Leadership Circle, titled Accelerating Technology & AI Implementation, focused on four key pillars: aligning public-private efforts for AI-driven transformation; AI’s impact on workforce, education, and skills development; data analytics, cybersecurity, and digital payments; and challenges and opportunities in AI implementation.
During the session, Nawaf Al-Gharabally said: “We value initiatives that bring together visions and ideas from leading institutions and companies in the country, particularly in the technology and banking sectors. Such efforts create synergies between the public and private sectors and strengthen collaborative initiatives, helping us collectively achieve Kuwait’s development goals and shape the future of the country’s digital economy.”
He continued: “At Zain, we consider ourselves a human-centric organization, and our purpose is to build lasting connections that enrich lives. As a leader in tech innovation, we see ourselves at the heart of Kuwait’s digital transformation. Through our partnerships with leading technology players and the expertise of our national talents, we empower government entities and private sector companies to harness technology, enhance their operations, and realize their visions, especially in the era of data and artificial intelligence.”
Al-Gharabally added: “Technology companies handle vast amounts of data, which is the fuel of artificial intelligence. Data unlocks immense opportunities and unprecedented potential for institutions across vital sectors to accelerate their digital transformation and overcome challenges efficiently.”
He explained further: “Recently, we have taken significant steps to accelerate AI adoption, including investing in technical training for our workforce, enhancing collaboration with our partners, and integrating solutions into our digital infrastructure to improve operational efficiency. These efforts contribute to sustainability goals and enhance customer experiences."
Al-Gharabally emphasized: “We work closely with our technology partners to harness the power of data and AI, enabling companies and government entities to make informed decisions and better serve both individual and corporate customers. AI is a tool that helps us achieve this mission.”
He also highlighted Zain’s successful partnerships with various institutions, leveraging data to support their goals. He noted that the challenge lies in viewing each customer as a unique sector with distinct needs and designing tailored services to deliver the best experience for them. This can be achieved through data-driven insights, supported by regulatory frameworks that facilitate this approach.
Concluding his remarks, Al-Gharabally said: “We are optimistic about the Kuwaiti government’s vision to accelerate digital transformation. Over the past years, we have witnessed many successful initiatives in this area, and there are future plans that will be implemented to achieve this vision. This is a step in the right direction toward a digital economy, and we at Zain remain steadfast in our commitment to being a strategic partner to the public sector in driving digital transformation.”
Zain continues its long-standing partnership with The Business Year, headquartered in London, to host such insightful gatherings. The company believes in the critical role of these platforms in fostering dialogue, exchanging ideas, and enabling innovation across various market sectors.
Zain also commends the pivotal efforts of KDIPA in improving Kuwait’s business environment, diversifying the economy, enhancing competitiveness, and positioning Kuwait as a global financial and investment hub. Zain reaffirms its commitment to supporting these efforts toward achieving a New Kuwait as a proud representative of the Kuwaiti private sector.
